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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nick Mitchell

December 24, 2025

5  out of  5
rating by Nick Mitchell
"Tisha has been awesome and saved us a ton of money on insuring our rental houses. And excellent customer service!"
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Jolana Gooding

December 23, 2025

5  out of  5
rating by Jolana Gooding
"Tisha Crow is the best! She is so knowledgeable and great at what she does. Great agency."
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Greg Wills

December 22, 2025

5  out of  5
rating by Greg Wills
"I’ve been a policy holder for 40+ years. They are very friendly and knowledgeable. They always exceed my expectations."
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Tim Cox

December 22, 2025

5  out of  5
rating by Tim Cox
"Not just good neighbors, everyone at Fred Harris agency are more like family! Always fair, prompt and friendly. Trustworthy, that’s the most important thing."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Holly Brown

December 19, 2025

5  out of  5
rating by Holly Brown
"Brandi was very friendly and helpful in getting us set up to insure our new car. After meeting with her to discuss rates, we felt confident that we could really afford this big life change."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kari Fritzal

December 19, 2025

5  out of  5
rating by Kari Fritzal
"Wonderful agency! Everyone is kind and professional while being friendly. Latisha Crow has been so easy to work with and they were the best price in town for car insurance, by quite a bit. Highly recommend!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Greg Crawford

December 18, 2025

5  out of  5
rating by Greg Crawford
"Brandi Carey should have her own agency! She is a new and improved version of Karen Rutledge-pays attention to detail, follows up and is committed to her family and customers! Is anyone ever HAPPY at their insurance agent's office? It's one of the things I grumble about when paying, but relieved when covered. In the past month I have had a total loss automobile accident and a fire at a tenant occupied building. More than relieved, actually grateful, that I have State Farm insurance. Hoping they don't drop me. )))"
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Kate Fanning

December 16, 2025

5  out of  5
rating by Kate Fanning
"Leslie is great!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Taryn Hurt

December 12, 2025

5  out of  5
rating by Taryn Hurt
"Love working with Leslie at Fred Harris' office! She is quick to respond and takes care of all our insurance needs in a professional and timely manner."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Megan Todd

December 11, 2025

5  out of  5
rating by Megan Todd
"I have had the honors of working with Leslie the last couple days and she has been wonderful. I received the best customer service I've ever had! She took time to explain things to me and educated me on a little bit of everything. She made sure to bundle all of my discounts and got me the best rate she could have. I couldn't have asked for a better experience!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeff Drake

December 10, 2025

5  out of  5
rating by Jeff Drake
"Have always been easy to work with on all my vehicle needs"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Julie Bowers

December 9, 2025

5  out of  5
rating by Julie Bowers
"Tisha was fabulous in helping us with changing our due dates since I am on disability now!! She was so nice & accommodating when we needed it!! Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michelle Shiew

December 9, 2025

5  out of  5
rating by Michelle Shiew
"Latisha Crow absolutely goes above and beyond to help us. That’s why we refer other clients to her. Her follow up and attention to detail is top-notch."
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amber pendley

December 5, 2025

5  out of  5
rating by amber pendley
"Leslie has been extremely kind, patient, thorough and understanding while assisting me. I'm very greatful for her patience with me helping me, explaining everything in detail and just being incredibly through and kind!!! 5 starts foe Leslie! Thank you Leslie!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lauren Zhang

December 3, 2025

5  out of  5
rating by Lauren Zhang
"I worked with Leslie Sharp for a long time, she is GREAT. always very patient with me and very helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jacee Crawford

December 2, 2025

5  out of  5
rating by Jacee Crawford
"Latisha was excellent in helping uploading documents needed for a claim!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Miyuki Bennion

December 2, 2025

5  out of  5
rating by Miyuki Bennion
"They are always very helpful and patient with all the crazy questions I have. Thank you so much!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carolyn Stephens

December 1, 2025

5  out of  5
rating by Carolyn Stephens
"I am so appreciative, for the help I get from Leslie. She is always willing to help me with quotes, or any questions I may have for car and house insurance. It's been so nice to have someone we can depend on to truly help us out."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Seann Branham

December 1, 2025

5  out of  5
rating by Seann Branham
"Leslie was on it and helped with all my insurance questions"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joseph Sheppard

December 1, 2025

5  out of  5
rating by Joseph Sheppard
"Fred's office has taken good care of us for years. They are prompt, professional, and always very kind. I highly recommend them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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mike beavers

November 26, 2025

5  out of  5
rating by mike beavers
"Overall great experience..Latisha handled all of our questions and concerns very professionally, made switching to State Farm a breeze and saved us a decent amount of money!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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KeithandLisa Daniels

November 26, 2025

5  out of  5
rating by KeithandLisa Daniels
"Leslie was great!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Scott Vance

November 24, 2025

5  out of  5
rating by Scott Vance
"Great people to work with"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Anna Bommel

November 21, 2025

1  out of  5
rating by Anna Bommel
"Although when I called their Joplin office I always found Ashley to be helpful and kind, I think this agent has bitten off more than they can chew by taking all of the clients from the former agent as well as running their Neosho location. Communication was slow and poor, my bills were consistently messed up and took days to sort out. I was also signed up for discounts I wasn’t asked about in the initial quote and then my premium went up when they were removed because I didn’t sign up for whatever program. I’m a longterm State Farm customer and have moved my business to another local office, but can’t say I would recommend Fred Harris and his operation. Do better, guys."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
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Donnie

November 20, 2025

5  out of  5
rating by Donnie
"Having trouble with my SSI check and the day was late and y’all did not charge me a $25 fee during these times they really helped. I appreciate y’all I can swing by and talk to you anytime I want to small town service thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"