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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mike beavers

November 26, 2025

5  out of  5
rating by mike beavers
"Overall great experience..Latisha handled all of our questions and concerns very professionally, made switching to State Farm a breeze and saved us a decent amount of money!"
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KeithandLisa Daniels

November 26, 2025

5  out of  5
rating by KeithandLisa Daniels
"Leslie was great!"
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Scott Vance

November 24, 2025

5  out of  5
rating by Scott Vance
"Great people to work with"
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Anna Bommel

November 21, 2025

1  out of  5
rating by Anna Bommel
"Although when I called their Joplin office I always found Ashley to be helpful and kind, I think this agent has bitten off more than they can chew by taking all of the clients from the former agent as well as running their Neosho location. Communication was slow and poor, my bills were consistently messed up and took days to sort out. I was also signed up for discounts I wasn’t asked about in the initial quote and then my premium went up when they were removed because I didn’t sign up for whatever program. I’m a longterm State Farm customer and have moved my business to another local office, but can’t say I would recommend Fred Harris and his operation. Do better, guys."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
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Donnie

November 20, 2025

5  out of  5
rating by Donnie
"Having trouble with my SSI check and the day was late and y’all did not charge me a $25 fee during these times they really helped. I appreciate y’all I can swing by and talk to you anytime I want to small town service thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Indiana Delacruz-Woods

November 20, 2025

5  out of  5
rating by Indiana Delacruz-Woods
"Needed a new quote for insurance, and was able to get one from State Farm online. Unfortunately, there was a small issue with how the policy was set up. Not to fear - Holly jumped right on it and helped me through it. Love that this team took the anxiety out of the process."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Daniella Reyes

November 19, 2025

5  out of  5
rating by Daniella Reyes
"I can always give them a call and get the help I need promptly! Just today, Holly was quick to get me the documents I was needing."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Reanna Friesen

November 19, 2025

5  out of  5
rating by Reanna Friesen
"Leslie is always such a help!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Syed Hussain

November 18, 2025

5  out of  5
rating by Syed Hussain
"All staffs at the Joplin office is very helpful and professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Susana Reyes

November 17, 2025

5  out of  5
rating by Susana Reyes
"Holly is stellar always quick to help me out when I need documents for my members loans!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Clayton Richmond

November 17, 2025

5  out of  5
rating by Clayton Richmond
"So far im very pleased with the service I get through state farm neosho. Leslie has been wonderful in helping us with questions and with policy matters. THANKS!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Justin Wilson

November 7, 2025

5  out of  5
rating by Justin Wilson
"I walked into the DMV to renew my plates and checked my phone screen shots of my policy ID cards, to find that they had expired. With 5 minutes to spare, I called the Fred Harris office and Cassie answered. She immediately texted me ID card images while I was standing in line and saved me from myself! I do not advocate this type of abuse of wonderful people like Cassie. I have had amazing service from Leslie as well over the years. You can’t go wrong with this wonderful agency!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tony Jones

November 7, 2025

5  out of  5
rating by Tony Jones
"Great staff and Leslie and Fred are a joy to talk to. They care about the people"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elesia Roller

November 6, 2025

5  out of  5
rating by Elesia Roller
"I was looking for a better rate for car insurance and Leslie Sharp is the one to help you with it!! She makes the process seamless and throughly tells you what you are paying for. I highly recommend!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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EV oliveoyl

November 4, 2025

5  out of  5
rating by EV oliveoyl
"Tisha took great care of us. Fred’s office is wonderful and we’ve been doing business with them for 20+ years. Everytime we need something, coverage or claim, they are responsive and get us set up."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lizbeth Avila

October 30, 2025

5  out of  5
rating by Lizbeth Avila
"Latisha Crow did an amazing job helping us get coverage on our cattle ranch, fast easy, and all through the phone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ginger Kitchen

October 29, 2025

5  out of  5
rating by Ginger Kitchen
"Fred Harris State Farm in Neosho is amazing. They are always willing to provide a quick quote to both me personally and my clients. Thanks for the amazing service! Holly is wonderful and if you need a quote - give her a call. Holly is kind and very helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Courteney Carey

October 28, 2025

5  out of  5
rating by Courteney Carey
"We have been with State Farm for over 10 years and just love How Brandi is always helpful and willing to break down our bills to explain charges. We have definitely stayed on because of her and her service with us. Cant explain how much we appreciate her!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Luciana Buren

October 27, 2025

5  out of  5
rating by Luciana Buren
"Holli has been a great help with a shift in our insurance needs over the past couple of months. I've been with State Farm for over 30 years and they continue to be the best fit for the needs of my family."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! I'm very lucky to have topnotch team members!!"
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Tovo TheRobo

October 27, 2025

5  out of  5
rating by Tovo TheRobo
"Holly is by far the best insurance agent they have, made sure everything was taken care of for me, and made everything super easy to understand!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rylee patterson

October 27, 2025

5  out of  5
rating by Rylee patterson
"Fred Harris State Farm is by far the most quality insurance provider I have been with! Holly is absolutely amazing and was able to answer any and all questions I had! I would recommend her to anyone switching over! Thank you again Holly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you, Rylee!!"
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Stephanie Reavis

October 24, 2025

5  out of  5
rating by Stephanie Reavis
"Brandi Carey is amazing! She has always been so friendly and helpful with anything that we need!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. And, yes, Brandi is amazing!!! "
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Jared Null

October 24, 2025

5  out of  5
rating by Jared Null
"Excellent customer service and very prompt to assist with any need the client has. Latisha is AMAZING!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Latisha is one of our newest team members and also our new Sales Manager. "
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Mark Bostick

October 24, 2025

5  out of  5
rating by Mark Bostick
"They are always there for me, both past and now. Having locked the keys in car. No worries I'm covered. Thanks Brandi !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Garret Babbitt

October 23, 2025

5  out of  5
rating by Garret Babbitt
"Leslie helped me out she made it super easy and super nice to deal with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"